Hey Lisa,

Everything was wonderful, although I didn't get the chance to taste test any¬†of the food. ūüôĀ But the room looked lovely and the display of food looked¬†lovely. The flowers helped to make it a little bit more ceremonial, thank¬†you. ūüôā I'm very glad it's over, however!

Please except a very heart-felt thank you to you and your team for taking such good care of us over the year of this program. Not once did I have a compliant about anything. Everyone I had the pleasure of working with was professional, went with the flow when we had to make last minute changes, and went above and beyond to accommodate our every need. I couldn't of asked for a better partner in helping me provide this program to our leaders. I was always able to go back to my office with peace of mind knowing that my leaders were well fed and taken care of during all the sessions of this program.

I look forward to continuing our partnership in the fall with the Physician Leadership Academy Program.


Executive Assistant LMS Administrator Organizational Learning & Effectiveness

Hi Diane,

Thanks for the invoice.  Everything was just wonderful!  Kudos for the food and the service was exceptional!  Everyone enjoyed themselves.   There is always that something extra that makes our events special at the Delaney.   Thanks again, it was delightful!


Community Enterprises


The event as wonderful.  Your facility is magnificent and fit our needs very well.  The only downside is the view.  We had a hard time keeping the participants attention as the sun rose over the mountains.  Otherwise, the food was great, the services was very responsive, and the set up exactly what we needed.

Regarding the staff, I wanted to call out Neil by name.  he was available at the drop of a hat and responded immediately to any and all of our needs including ones not within the scope of work.  One of our leadership was told about the world famous chocolate mousse at the facility.  I mentioned it to Neil and he went to the kitchen and got a set of samples for us to share with her.  This responsiveness showed what customer service is and should be modeled after.

Thank you again for your assistance in setting up this venue.



Northeast Operations - Disaster Management & Homeland Security Services


You did it again! You guys were amazing and pulled through for me like champions! I will always stick with you guys! The food was raved over and I had absolutely no complaints!

Thanks again for everything!


Marketing Assistant|Polish National Credit Union

Good Morning Diane,

The party was Fabulous!!!  The service was exceptional, the atmosphere was perfect, the food incredible.   I think you may have made a few loyal customers. They are already talking about another get together just because.

Thank you for everything Diane!

Have a great holiday, I will keep you on my list of favorites ūüôā


MassMutual Retirement Services

Hi Diane,

First of all, let me thank you for doing such an amazing job with this event! Everything was perfect. The room and service were great, the food was delicious and a good time was had by all. That was by far the easiest event planning and execution I have  been a part of. Every detail was attended to and I didn't have to ask for anything. Thank you so very much. I heard several employees say they had never been there before, but would certainly go back.

Thanks again and I hope you have a terrific holiday season.


Baystate Health

Hi Diane

The food, the service, the entire venue was amazing‚Ķ. The servers/kitchen accommodated the food allergies with NO issues‚Ķ there were 2 people who needed gluten free (me and my father ‚Äď he was also the one with the clam allergy)‚Ķ the tomato bisque for the soup substitution was delicious AND the gluten free rolls were awesome (I asked the server for the name because we can NEVER find ones that are NOT rocks). We also had an alternate dessert‚Ķchocolate something‚Ķ no idea but sooooo good!!!! It was a perfect evening and the room was perfect also.

Everyone had a great time and commented on how good the food and service was also. The two servers were very nice and always there when you needed something… no one had to wait for a drink or food…

Chris and I would like to thank you again for helping us have an amazing client appreciation dinner!!!

Thanks again and Happy Holidays!!


Administrative Assistant

Ronkese Financial

Hi Brianne,

Everything was perfect.  Neil is a pleasure to work with as was all of your staff. Very professional and we work with many venues.

We received many compliments on the food, it was delicious and also the deserts specifically those little mousse cups scrumptious.

Finally, we are not ready to make a decision for next year’s meeting just yet but I am certain the Log Cabin will be strongly considered for our venue.

All the best,



Communications/Sr. Contract Manager, MCPPO

MHEC I 505 East Pleasant Street I Amherst, MA  01003

New England’s Premier Group Purchasing Consortium

Hi Diane,

I just got out of the board meeting and the review of everything last night was great. The tables were set up the way Aaron wanted and the wine was perfect. They also complimented the service during the evening.

Great job,

Thanks again for all your help in organizing our event,


Publisher Pioneer Valley Newspapers

Diane ‚Äď

I want to thank you for hosting our team yesterday for an important offsite meeting.  Your staff was absolutely awesome, making sure we were taken care of, and being flexible with a last minute change.  We could not be happier with the service we received, and I truly appreciate it.
All the best,


Director, Fresh Procurement

C&S Wholesale Grocers

Kathleen, Everything was fantastic.  The food, the service and the environment! I know the entire building along with the hotel was stuffed to the brinks and the wait staff along with the kitchen didn't skip a beat. My hats off to them! I wish I could have ordered the Duck Confit Salad as my main meal it was so delicious!

Guess I need to re-group with my team to see if we want to do about booking something for next year.

Greenfield Savings Bank




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