Hi Diane!
Just wanted to tell you what a wonderful time we had yesterday. The food was absolutely delicious and Samantha did a fantastic job taking care of us. The French menu was a big hit with everyone and my daughter Katie commented that the meal she had reminded her of something her French mother-in-law would serve- so, very authentic!! My thanks to you and the chef for tailoring the menu to our theme. We loved it! It was wonderful to work with you.
Best,
Janet
Hi Kelsey,
Just wanted to thank you. Lisa's baby shower went very well, and she liked the navy and white for her Penn State colors. The food was delicious as
always and the service was just as good. The guys got to play golf and still make it to the end of the shower for a bit of breakfast and to say hello to
everyone.
The new terrace is so beautiful. I saw my younger son and his girlfriend sitting out there enjoying it. Maybe we will be back in a couple of years!!
Best, Deb
Hi Diane,
First let me apologize for not getting back to you sooner....I'm been on business travel most of last week.
Jaclyn's Bridal Shower was FABULOUS ! ! ! Food and beverages were great as usual:) Beth was our server and she did a great job. Not once did anyone have to ask for a cocktail, juice or coffee refill....she was right on top of everything. Both Neil's checked in and were most gracious.
The Log Cabin and Delaney House has always provided me with such great service all around that I can't help but to keep coming back.
Thank you.....Once again it's been a pleasure work with such caring professional people ! ! !
Sincerely,
Ana Cokkinias
Hi Diane,
The shower was beautiful. The room was perfect, the food excellent, and the service superb! I had many compliments on the choice of the Delaney House for this event. There were even more compliments for Megan and Emily. Everything we could possibly think of was either addressed immediately (sissors, tape) or already taken care of. I have recieved a number of calls from people who attended just to say how much they enjoyed the shower, the location and the food. I will be recommending the Delaney House to anyone who might inquire as to a possible event venue in the future. Thanks so much for all the hard work you and the rest of the staff put in to making the day perfect!
Sincerely,
Kathy
Hi Beth,
The shower was wonderful! I really enjoyed working with "you" and would hope to work with you in the future. You made me feel comfortable and answered all my questions with a smile.
I wanted to say that "Sam" was the best server I have ever had anywhere. She was pleasant , attentive, and all around very nice. I never had to go looking for her. She was around if I needed her but not in the way. Wonderful, I would recommend her to anyone.
You set the room up beautiful and It made the shower better. Several people who attended commented on how nice the room was for a small shower. We were all able to mingle and not get lost. I have heard may times :That was the best shower I ever attended".
Thank you for all your help. I hope to work with you again in the future and will recommend you and the Delaney House to my friends.
Thanks again!
Karen Murphy
Thank you so much for working with both my sister and I. My Mother was very happy! The food was great, as was the service. The set up was
wonderful, easy for older people and walkers to all fit. I didn't hear a single complaint, lots of compliments on timing, we weren't rushed and great
food. My daughter hopes to be planning her wedding with you one day.
Thank you!
Patrice
Everything went beautifully, Beth. The room looked beautiful, Molly and the waitstaff were great and attended to all our needs, and the food was ample and delicious.
I filled out a survey before I left indicating my complete satisfaction with the event. This was our third event held at the Delaney House/Log Cabin, and I would recommend the Delaney House to anyone who was looking to book a gathering.
I have another daughter, and I hope to do business with you again in the future!
Keep up the great work!
Sincerely----and gratefully,
Andree Fitzgerald
Hi Rebecca,
Everything was great! Your guys were wonderful. They set up quickly and were very flexible with the evening's timetable. I sort of laid low in another building because it was an "all male" event, but I came out and checked to be sure they were all set and they assured me everything was going well. They were professional, polite, and friendly- great guys!
People LOVED the all the food, but especially the brisket. I think guys were asking for the recipe! Overall, everyone was very happy with the evening. So, thank you for all your work in the menu and being so accommodating with the tables, chairs and linens, and thanks for keeping me calm!
Kind regards,
Holly
Hi Chad,
You were a pleasure to work with, as was the staff the evening of the party. The space was intimate and cozy, the food was delicious, and the drinks, terrific. Everyone loved the warm fire and the piano was the perfect setting to display our photos. Your bridal room was spacious, clean, and beautiful, and very convenient throughout the evening. Neil was knowledgable when helping me set up the the audio/visual equipment for the slideshow, and an honest person who neatly packed it all up and returned it to me after I forgot it all there, INCLUDING all my cameras and laptop!
Everything ran according to our plan, and you made our guests feel right at home in your beautiful room. Everyone had a wonderful time. I rate our overall experience a ten.
Furthermore, I should say that when I was choosing a venue I was searching for the best atmosphere, food, drinks, and service. I not only found all that, but I found it at the best value.
The Delaney House hosted my rehearsal dinner eleven years ago, and I'm glad to say management is running things even better than I remember. Thanks to you, our parents' anniversary party was like something out of dream....
Please call me on Monday so I may remit payment with a credit card. If you prefer payment by check please let me know.
Thank you so much,
Nancy Picard
Hi Kelsey
As my brother conveyed to you, my parents, myself, the rest of our family and guests had a wonderful time celebrating my parents' 50th wedding anniversary at The Delaney House. The staff was very pleasant and professional and the food was delicious. Josh was extremely attentive during the evening making sure everything was perfect. You made planning the party so much easier than I could have imagined and included all the little details. It truly was a pleasure working with you, Josh and the rest of the staff at The Delaney House for such a momentus occassion.
Thank you again for everything!
Deb Rosa
Hi Kelsey,
I just wanted to send a heartfelt “thank you” to you and all the staff at the Delaney House – and especially to Josh, who took such great care of us this morning! What a treat to walk in and have everything handled for us, and with a real smile. Truly. I really appreciate everything you did to help make our event a successful one.
Many, many thanks,
Sarah
Hi, Diane -
We had a wonderful time for Noah's Graduation Brunch at the Delaney House! All guests (12 of us) commented on the lovely room and table arrangement, especially the three different colored table napkins. The brunch food was delicious (as always!) with more than enough choices to satisfy the most discriminating diner!
The Service was awesome ... from the gentleman who greeted us as we entered the House to Beth who watched over our small party. She was attentive and present whenever we needed her. She definitely deserves 5 stars for her careful management and pleasant, knowledgeable approach.
As we were leaving, my family members commented on trying to plan more regular get togethers, especially with many of us now living at a distance. And, we agreed that the Delaney House seems to be a perfect location to meet. I have a good feeling that you will be hearing from me again soon as I plan another get together for a special group of family and friends.
And, my hat's off to you as well, Diane, for making this graduation celebration happen so perfectly and flawlessly from a distance no less!!
You're a gem! I look forward to planning another event at the Delaney House with you soon!
with all best wishes,
-- Nancy, Tony, and Noah Bianchi
Hi Diane,
My sons rehearsal dinner with you was fabulous, everyone had a great time, the food was wonderful and plenty of it! Everyone who went last night was still talking about it today! It was a great start to a memorable occasion.
The waitstaff were personable, very attentive and helpful, they delivered the drinks and food efficiently and with ease. Very attentive.
I will absolutely recommend The Delaney House to anyone who is in your area looking for a venue or just dinner. I hope to visit again soon.
The wedding was beautiful, the weather could not have been better, thank you for asking.
Thank you for all you have done is helping to organize my dinner party, I do appreciate all of your help.
Many thanks!
Donna
Hi Diane,
Everything was perfect! Maggie, our server, did an excellent job--very professional, knowledgeable and hard-working. The food was terrific! All but one of us ordered steaks, each with a different request for how we like the steak cooked, and each one of us raved about our steak. The sole seafood eater had swordfish which he said was excellent. The Summit Room was perfect for our get together. We were able to relax and laugh without worries of bothering other patrons. The two bartenders in the lounge area were kept busy by our crew and they did a great job.
I will recommend the Delaney House to anyone looking for great food and service, especially in the setting of a private function.
Thanks again for your help!
Best,
J. A. Faust Jr. M.D.
Hi Diane:
Thank you for the follow-up. Everything went great. It was wonderful having that room with 5 grandchildren, 2 of them boys. They were able to play and move around without bothering anyone. We have had many functions between the Delaney House and the Log Cabin--weddings, baby and bridal showers and a 25th anniversary party. You always do a great job and the facility is so lovely. Chelsea was responsible for our party and she did a great job.
I am sure you will hear from our family again.
Judy
Hi Diane! I HAD TO RAVE to you today about how wonderful our dinner party was for my mom -. IT WAS PERFECT! there was not one thing I would have changed. First of all, Molly was phenomenal. I got there around 3 to set up my projector and bring flowers. Our servers Frank and Dani were setting up the room. Peter the owner popped in to meet me (very impressive I thought--knew about my little event). Everyone was so helpful and accommodating. I went with the screen--Molly and Frank set up everything so it worked perfectly and looked great. The room was beautiful. Once all the guests came the service was flawless and when I saw how crowded and busy the restaurant was, I was a little apprehensive--but all our food came out perfectly timed and was SO delicious. People went crazy for the food and especially the selection. The Delaney's Dilemma is a great idea for small groups.
It was perfect. If you ever need content for an ad, call me! We were so impressed. My brother was blown away by the quality and the service and thought it was a bargain at $35/pp. So thank you for all your hard work and please commend Molly, Frank and Dani for such a good job and please let Peter know as well. OUTSTANDING. Mom was beaming. Class act from beginning to end, really impressed our out-of-state guests.
Thanks again!
Deb Callahan
Hi Diane,
I am very happy to have received this follow-up e-mail from you this afternoon because it gives me the chance to say how happy I am to have chosen the Delaney House to host our meeting. Our management team raved not only about the food, but also about how organized and professional all of your staff was. Kudos to Sammy, who I heard was a tremendous server and a real asset to your staff. Please let her know how thankful our staff was for all of her work. I even heard that our guest from out of town, Tim Harrington, like his scrod entrée so much that he ordered it
for dinner in his room!
I truly have appreciated setting this event up with you. Right from the beginning you responded to my requests in a timely fashion, whereas other venues barely took the time to communicate with me. UMassFive has one meeting a year off-site, if any at all, and I am surely happy to have had this year's session at the Delany House. We will certainly keep your venue in mind when planning future events.
Best,
Kristina
Hi Diane
Great minds think alike! You were on my list of "things to do" today so I could express my appreciation for the wonderful reception after my cousin's funeral services. The food was great-and certainly plentiful! The waitstaff and the hostess went out of their way to accommodate whatever was needed. Our entire family is grateful to all involved in making Saturday's luncheon such a pleasant experience after having said our final farewell to someone who was such an integral part of our family.
I have never been disappointed with an event that I have planned at either Delaney or the Cabin, and once again all of my expectations were met-and exceeded!! Please give kudos to the staff from me and my family!
Betsy
Chad:
Once again the Delaney House was the perfect location for our shower. The food was outstanding and the service was impeccable. Our servers, Amy and Amy, were so nice and tended to our every need. I cannot say enough when it comes to your organization. It is always five stars on my list.
I am always telling all my friends, relatives and acquaintances about the showers and I always recommend your establishment and tell them all that it is A1.
It was very nice working with you and you can be sure that I will be calling you for any of my future functions.
Have a great day.
Nancy
Hi Diane,
YES!!! Everything was perfect. I was going to touch base with you about the shower. The food was great, the room was perfect, centerpieces were the talk of the morning, and your staff who assisted in the room were awesome. They were very attentive and was there for anything we needed. I feel bad asking you this but do you have the names of the two girls who helped us? We want to send them a thank you card for all their help. I really feel bad asking - I should of remembered their names.
Just a couple of comments. One of Mike's cousins is going to start college at UMASS in the fall. They are from central Ma. The family was very excited to learn that the restaurant and brunch was open to the public. They said they would be returning. Also, one of my friend's son is getting married. She is going to talk to the bride-to-be about having her shower there. She was very impressed with the whole atmosphere.
All in all, everyone who attended was very impressed with the food and room. Some even commented on the bathroom and how beautiful it was.
Thank you and your staff for all your hard work. The shower went off without a hitch. You made my job easier and it was nice to know that people walked away impressed with all that was done. It made me look good.
Thanks again,
Kandy
Thank you for everything you and your staff did to make the evening simply amazing. Everyone I spoke to said that your staff transformed the space like they had never seen and it was the best evening they has attended. Even The Republican agrees (and they have covered numerous events at The Log Cabin)... You made the evening simply magical!
Holyoke - January 14, 2012 Mayor Alex Morse Inaugural Ball
The staff of the Log Cabin left no detail out for the the more than 450 people in attendance. The fresh flower centerpieces were raised so the guests could better talk to each other. The servers were above their A game. Barbra Griffin and Neil Gadbois set a new bar for events at The Log Cabin
Thank you for everything. It was an evening that no one will forget and everyone is still raving about.
Julia Flannery
Kathleen,
Thumbs up all the way around. The staff was amazing from the on-site event coordinator, to the servers to the bartender. Everyone one commented in a positive fashion how pleased they were with the food; it was excellent. The phenomenal service started with you Kathleen, thank you.
My mom was VERY surprised and we had a really nice time celebrating her 80th year.
Having this event at the Delaney House was the right choice and we are looking forward to having more events there in the future.
All my best,
Barbara
Hi Chad,
No worries. The shower was fantastic. Everyone was impressed and had a
nice time. I can't say enought about our servers, anytime we needed
something they were on top of it. Our contact person for the morning was
Sam.
She gave the impression that she truely enjoyed her job, and her mission
was to make our day perfect. I really appreciated not being rushed out of
our room. The shower ended sooner that I had thought and Sam encouraged my
sisters and myself to take our time, as I really wanted to sit and enjoy a
cocktail before packing up all the presents.
Once again I was not let down by the Delaney House and the terrific
staff. Thank you so much.
Until our next function....
Erin
Jonathan and Bethany's rehearsal dinner last Friday was a wonderful prelude to their more than perfect wedding day. Thank you so much for all you did!! The room was just right for our group and the decorated tables looked beautiful. The food was great -- no complaints at all. We ended up with 18 and the tables were set for 18 -- just right. Gary, our server, was very attentive and did everything he could to make the evening enjoyable. All in all our evening at Delaney House was A1 terrific. We would definitely come back again (even if just for a single dinner), and would recommend DH highly to anyone interested in a memorable evening out and/or banquet facility.
Thank you again for all you did to help make this a beautiful occasion for all of us.
Sincerely,
Diane Miller
Hi Diane,
We had a wonderful event at the Delaney House. Everything went very smoothly. The food was delicious. The guests have continued to compliment us on the food, the cake, and the party, in general. All of the ingredients/dishes for the Steakhouse Menu were great. I must say folks really like the Mac and Cheese and the Steak!
The wine went over very well. And the desserts worked out fine, too. The cake was delicious.
The room was set up very well, and we did end up putting a table outside on the porch for the gifts. I liked how the tables were set up, and the colors were good. Our two children, Bobby and Katie, had a great time with their family and friends.
Let me say that both Mindy and Amy did a very good job of keeping the party flowing smoothly for us. Both were very attentive to our needs, and I want to send them a special thank you. It was very hectic for me in the hustle and bustle of the evening, and they always made sure everything went well. They checked on the wine and replenished the food as necessary. Could you please send them a special thank you from me. I know that without their attention to detail, things would not have gone as smoothly as they did. I would like to thank you, Diane, also, for how easy it was for us to set up this dinner and then enjoy ourselves at the Delaney House. The event could not have gone better.
The party, for our family, was a wonderful event.
All the Best,
Beth
Hi Diane,
I am getting many "kudos" regarding the party so it sounds like it was a big success. I wanted to let Peter (the owner) know that I thought the whole process including working with Beth from the start to secure the event, phone calls/e-mails with questions, meeting prior to the event, during the event and right to the end I had a great experience working with all the staff. The Delaney House is my first choice for a lot of functions but since I was "in charge" of this one - I was able to make the decision. :)
I will definitely keep you folks in mind for other events.
Thank you and all the staff for a job well done. Merry Christmas to everyone.
Paula
Hi Chad,
Thank you so much for another great experience at the Delaney House. I appreciate how willing you were to accommodate everyone. As always, the food was delicious, the venue beautiful, and the service excellent. The final count was 46. Please let me know if there is anything I need to do.
Thanks again, and see you next May.
Cathy
MSNO Dinner
Last night was great. I have only heard all positive comments starting with the food. It was delicious!
Providers mentioned to our Medical Director that everything was outstanding and were very thankful to have been invited. Thank you for all your assistance and please thank the staff that was there last night. They were very accommodating and work with us on the unexpected last minute details. If we need to hold any other events the whole team has already agreed that Log Cab is the place that we will like to hold the event.
Thank you again for everything.
Mary Vargas-Alcala | Sr. Provider Relations Representative-Central/West | BMC HealthNet Plan |
Diane, I just opened my e-mail with the intention to thank you for everything you did for us and I found this message from you. I don't have enough words to describe how wonderful was everything. Everybody had a good time. Food, services, the room, everything was excellent. We don't have any complaint. By the way Megan was excellent hostess. She was always checking, and making sure we had everything we needed. My friends want go come back just to have the branch. Excellent!
Thank you so much.